To All Patrons of the PCIA,
We appreciate the support from those who’ve taken part in the previous activities we’ve hosted as well as those who will be a part of the PCIA’s future. During these times, we know the PCIA needs enhanced processes and procedures to help ensure the health and safety of all who are able to utilize the Arena, whether on or off-ice. Covid-19 has caused many of us to change the way we interact within our communities just as changes have been made in many (if not all) of our businesses, churches, and other public spaces. Some of these changes are minor on the grand scheme, but others represent a total “180,” or reversal, in how we operate. Although “things” may be different, we’re working hard to ensure the PCIA will still be on Mission:
The Piscataquis County Ice Arena will provide an environment where the people within our county, and beyond, can coexist and prosper in physical health, foster personal connections, and improve overall mental well being. From on-ice activities to connections made at our NxtLvl tables, all in our Piscataquis County communities will have the opportunity to contribute.
We appreciate the support of those who’ve supported us, including our sponsors, and we thank you, in advance, for your patience in learning these new processes and procedures!
Upon Entering the PCIA, BE PREPARED:
- Anyone who feels, has, or seems to have any signs of sickness needs to stay away
- Do not cross any barriers or access areas “closed off” to public traffic
- LiveBarn is available at our facility
- Customer Purchases, including Sessions (Public Skate, Stick & Puck, etc) can be purchased through our online Client Portal located at thepcia.ezfacility.com
- Locker Rooms will be made available for hockey players 30 min prior to game time
- Multiple Hand Sanitizing stations are located throughout the facility and are recommended for use as needed.
- Food, not sold at or provided by the Arena or a caterer registered with the PCIA, will no longer be allowed at the facility.
- No sharing of water bottles. The water fountains are available for use and drinks are available for purchase.
- All on-ice participants will need to have signed the electronic waiver prior to participating in any on-ice activity. Paper waivers will be available for one-time use.
- PCIA uses non-marking pucks only. Pucks provided by the facility and can be found on the benches!
The PCIA Management Team
Client Registration Process
To enable a safer environment for our patrons of the PCIA, all participants will need to register as a Client of the PCIA. To Register as a Client at the PCIA you need to Submit the requested info at the top of this page. Provide information for all on-ice participants as each needs to register separately. Each member of your household who wishes to participate at the PCIA will need to be registered as a Client. Once you've submitted your information (above) a series of emails will be sent to the email address provided to help aid in the registration process.
First Email needing a timely response: You will need to verify your email address (please check your "spam" if the verify email is not found).
Second Email needing a timely response: You will need to sign your electronic waiver.
Third Email: This email is your link to the Self Service site (thepcia.ezfacility.com)
Once this has been accomplished, you are now registered as a client of the PCIA.
*Once you have logged into thepcia.ezfacility.com...
To Purchase Sessions (like Public Skate and Stick & Puck), to purchase items (Movie Concessions, etc.), or facility rentals you need to log back into thepcia.ezfacility.com. Once logged in you will click the “Buy” button, then the “Packages” button.
*To Select your items to be purchased, click on the shopping cart next to the item you wish to purchase, not on the “Buy” button. Once you’ve selected all of the items you wish to purchase, then click on your “Cart” and preview your order. This is where you can adjust the quantity of items to purchase...if adjusting quantity, please remember to click the “Update” button.
Confirm the items to be purchased from your Cart, then click “Check Out” to complete the sale. This will bring you to the payment screen (secured) where you will input your credit card information and complete the sale. A receipt will be emailed automatically to your provided email address. *You can decide to “save” your credit card information allowing for quicker, future transactions...your choice. Otherwise the credit card information will only be seen by the credit processor.
To enable a safer environment for our patrons of the PCIA, all participants will need to register as a Client of the PCIA. To Register as a Client at the PCIA you need to Submit the requested info at the top of this page. Provide information for all on-ice participants as each needs to register separately. Each member of your household who wishes to participate at the PCIA will need to be registered as a Client. Once you've submitted your information (above) a series of emails will be sent to the email address provided to help aid in the registration process.
First Email needing a timely response: You will need to verify your email address (please check your "spam" if the verify email is not found).
Second Email needing a timely response: You will need to sign your electronic waiver.
Third Email: This email is your link to the Self Service site (thepcia.ezfacility.com)
Once this has been accomplished, you are now registered as a client of the PCIA.
*Once you have logged into thepcia.ezfacility.com...
To Purchase Sessions (like Public Skate and Stick & Puck), to purchase items (Movie Concessions, etc.), or facility rentals you need to log back into thepcia.ezfacility.com. Once logged in you will click the “Buy” button, then the “Packages” button.
*To Select your items to be purchased, click on the shopping cart next to the item you wish to purchase, not on the “Buy” button. Once you’ve selected all of the items you wish to purchase, then click on your “Cart” and preview your order. This is where you can adjust the quantity of items to purchase...if adjusting quantity, please remember to click the “Update” button.
Confirm the items to be purchased from your Cart, then click “Check Out” to complete the sale. This will bring you to the payment screen (secured) where you will input your credit card information and complete the sale. A receipt will be emailed automatically to your provided email address. *You can decide to “save” your credit card information allowing for quicker, future transactions...your choice. Otherwise the credit card information will only be seen by the credit processor.
Link to PCIA Client Portal page: thepcia.ezfacility.com
